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  • Se'Lena Wingfield, Ph.D.

8 Steps to Conflict Resolution

Resolving conflict can be a tricky process, but here are some tips that may help:

  1. Take a step back and try to objectively evaluate the situation.

  2. Focus on the issue at hand, not on past issues or personal grievances.

  3. Listen to the other person's point of view and try to understand their perspective.

  4. Respectfully express your own opinions and feelings.

  5. Avoid jumping to conclusions and assigning blame.

  6. Try to come up with creative solutions that address everyone's needs.

  7. Make sure everyone is committed to following through with the resolution.

  8. Don't be afraid to ask for the help of a mediator.

Conflict resolution can be a difficult and time-consuming process, but it can be immensely rewarding when done effectively. Hopefully these tips can help you navigate any conflicts you may encounter.


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