These Terms set forth the terms and conditions under which you may use our website and services as offered by Bespoke Mediation Group, LLC. This website offers visitors mediation and coaching services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
What personal information is collected through this website and how is it used?
We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we believe in good faith that the law requires it.
If you fill out the “contact” form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat.
Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission.
Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Web server logs
When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:
your unique Internet protocol address;
the name of your unique Internet service provider;
the town/city, county/state and country from which you access our website;
the kind of browser or computer you use;
the number of links you click within the site;
the date and time of your visit;
the web page from which you arrived to our site;
the pages you viewed on the site; and
certain searches/queries that you conducted via our website(s).
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.
How is personal information protected?
We take certain appropriate security measures to help protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Who has access to the information?
We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to anyone.
Refund, Rescheduling, and Cancelling
After scheduling a session, you must notify the Bespoke Mediation Group, LLC within three (3) business days prior to your mediation date to cancel or postpone. If you cancel within three (3) business days, you will be refunded at 100% minus processing fees (3%). All parties must agree to the rescheduling of the session. Failure to appear at the mediation or failure to reschedule less than 48 business hours prior to the above date will result in the assessment of a cancellation fee of $300.00 to the canceling party or parties.